We are hiring

Sales Coordinator

📍 Location: Livingston, West Lothian

🕒 Hours: Monday–Friday, 8:30am–4:30pm

📄 Job Type: Full-Time | Permanent

💰 Salary: £35,000 basic salary + uncapped performance bonus (OTE £45,000–£55,000+ depending on performance)

Build Your Career with Taylor Roofs

Taylor Roofs is one of Scotland’s leading roofing specialists, proudly serving homeowners across Scotland.

Our vision is simple:

To become Scotland’s largest, most trusted and reliable roofing company for homeowners.

We’re building far more than a roofing company—we’re building a business where great people can build long-term careers, develop their skills, take ownership and make a real difference to our customers.

If you’re ambitious, hardworking and want to be part of a business with exciting growth plans, we’d love to hear from you.

Why Join Taylor Roofs?

At Taylor Roofs, we believe our people are our greatest asset.

When you join our team, you’ll become part of an ambitious business that genuinely invests in its people and rewards those who help us grow.

This isn’t just another job.

It’s an opportunity to build a long-term career.

What We Offer

• £35,000 basic salary plus uncapped performance-related bonus.
• Company pension.
• 28 days annual leave (including bank holidays).
• 1 bonus holiday for your Birthday
• Ongoing sales, technical roofing and personal development training.
• Genuine opportunities to progress into senior sales, management and leadership positions.
• Supportive, ambitious and high-performing team.
• Free on-site parking.
• Company events and employee recognition inc. Annual team Away Day
• Branded uniform.
• Modern office environment with refreshments provided.
• The opportunity to play a key role in one of Scotland’s leading roofing companies.

Our Values

Everything we do is built around five core values.

Hard Work

We believe success is earned through commitment, effort and consistently doing the right things.

Trust

We build trust by doing exactly what we say we’ll do—for our customers and each other.

Growth

We never stop learning, improving and challenging ourselves to become better.

Giving Back

We believe successful businesses should positively impact our people, our customers and our communities.

Reputation

Every conversation, every appointment and every completed roof contributes to the reputation we’ve spent years building.

The Opportunity

As our Sales Coordinator, you’ll own the customer journey from the very first enquiry through to completion.

This is much more than an administration role.

You’ll play a key part in delivering our Taylor Made Experience, ensuring every customer receives outstanding service while helping maximise every sales opportunity.

Working closely with our Surveyors, Sales Team and Operations Team, you’ll help homeowners feel informed, confident and looked after throughout every stage of their journey with Taylor Roofs.

Key Responsibilities

• Handle incoming enquiries and book appointments for our Surveying Team.
• Build strong relationships with homeowners from their very first contact.
• Follow up quotations confidently and professionally.
• Maximise enquiry conversion and labour sales opportunities.
• Guide customers through the sales journey with exceptional communication.
• Develop a strong understanding of roofing systems, products and installation methods (full technical training provided).
• Maintain accurate records using our CRM system (experience using BigChange or a similar CRM system would be advantageous).
• Work closely with our Sales and Operations teams to deliver our Taylor Made Experience.
• Produce sales reports and monitor pipeline performance.
• Deliver exceptional customer service at every stage of the customer journey.

About You

We’re looking for someone who:

• Loves speaking with people and building relationships.
• Is motivated by targets and achieving results.
• Has excellent communication and interpersonal skills.
• Is organised and able to manage multiple priorities.
• Takes ownership, shows initiative and solves problems.
• Wants to continually learn and improve.
• Is willing to develop strong technical roofing knowledge.
• Has previous experience in sales, customer service or sales support.
• Shares our values and takes pride in delivering outstanding customer experiences.

What Success Looks Like

You’ll take ownership of key performance indicators including:

• Enquiry-to-survey conversion.
• Survey booking performance.
• Quotation follow-up completion.
• Labour sales generated.
• Overall conversion rate.
• CRM accuracy.
• Customer satisfaction.
• Positive customer reviews.

Why This Role Matters

Every homeowner’s experience with Taylor Roofs begins with someone like you.

The impression you create, the advice you provide and the care you show all help build trust with our customers and protect the reputation we’ve worked hard to earn.

You’ll play a vital role in delivering our Taylor Made Experience while helping us achieve our vision of becoming Scotland’s largest, most trusted and reliable roofing company for homeowners.

Ready to Join Us?

If you’re looking for more than just another job—if you’re looking to build a career with a company that’s investing in its people and has ambitious plans for the future—we’d love to hear from you.

Apply today and help us become Scotland’s largest, most trusted and reliable roofing company for homeowners.

 To apply:

We invite you to forward your CV to Taylor Roofs’ Managing Director Phil Tappenden at [email protected]

• Download Job Description in PDF format

Experienced Roofer

📍 Location: Central Scotland (Based from Livingston, West Lothian)

🕒 Hours: Monday–Friday, 7:30am–4:30pm

📄 Job Type: Full-Time | Permanent

💰 Pay: Up to £23.00 per hour, depending on experience and competency, assessed against our Taylor Roofs Skills Matrix.

Build Your Career with Taylor Roofs

Taylor Roofs is one of Scotland’s leading roofing specialists, proudly serving homeowners across Scotland.

Our vision is simple:

To become Scotland’s largest, most trusted and reliable roofing company for homeowners.

We’re building far more than a roofing company—we’re building a business where skilled tradespeople can build long-term careers, continually develop their abilities and take pride in delivering outstanding workmanship.

If you’re passionate about roofing, take pride in your work and want to be part of an ambitious team that’s raising standards across the industry, we’d love to hear from you.

Why Join Taylor Roofs?

At Taylor Roofs, we believe our people are our greatest asset.

We’re committed to creating an environment where skilled roofers can do what they do best while continually developing both professionally and personally.

This isn’t just another roofing job.

It’s an opportunity to build a long-term career with one of Scotland’s leading domestic roofing companies.

What We Offer

• Up to £23.00 per hour, depending on experience and competency, assessed against our Taylor Roofs Skills Matrix.
• Company vehicle provided for work purposes.
• Company pension.
• 28 days annual leave (including bank holidays).
• 1 bonus holiday for your Birthday
• Annual Team Away Day and team building events throughout year.
• Ongoing technical, leadership and personal development training.
• Clear career progression through our Taylor Roofs Skills Matrix.
• Genuine opportunities to progress into Supervisor, Surveyor and Management roles.
• Supportive, ambitious and high-performing team.
• Modern equipment, systems and high-quality materials.
• Year-round work.
• The opportunity to play a key role in one of Scotland’s leading and fastest-growing roofing companies.

Our Values

Everything we do is built around five core values.

Hard Work

We believe success is earned through commitment, effort and consistently doing the right things.

Trust

We build trust by doing exactly what we say we’ll do—for our customers and each other.

Growth

We never stop learning, improving and challenging ourselves to become better.

Giving Back

We believe successful businesses should positively impact our people, our customers and our communities.

Reputation

Every roof we install contributes to the reputation we’ve spent years building.

The Opportunity

As one of our experienced Roofers, you’ll work on a wide range of domestic roofing projects across Central Scotland.

You’ll be responsible for delivering exceptional workmanship while providing homeowners with the outstanding customer experience that Taylor Roofs has become known for.

This role is about much more than fitting roofs.

It’s about taking pride in your workmanship, solving problems, working safely and helping deliver our Taylor Made Experience on every project.

Key Responsibilities

• Carry out high-quality domestic roofing installations and repairs.
• Install natural slate, concrete roof tiles and associated roofing systems.
• Install and repair UPVC roofline products, including fascias, soffits, guttering and downpipes.
• Install dry ridge, dry verge and hip systems.
• Complete flat roofing installations and repairs.
• Carry out leadwork, flashing and detailed finishing work.
• Identify roofing defects and recommend the most appropriate solutions.
• Work safely and efficiently while maintaining the highest standards of workmanship.
• Represent Taylor Roofs professionally in every customer’s home.
• Deliver our Taylor Made Experience throughout every project.

About You

We’re looking for someone who:

• Is an experienced, time-served roofer.
• Has a minimum of six years’ domestic roofing experience.
• Takes genuine pride in producing high-quality workmanship.
• Can work independently and confidently solve problems on site.
• Has experience across slate, tile, flat roofing, leadwork and roofline systems.
• Understands the importance of excellent customer service.
• Is reliable, professional and hardworking.
• Works well as part of a team.
• Believes in developing people and is willing to help train, mentor and inspire the next generation of roofing professionals.
• Leads by example through professionalism, workmanship and attitude.
• Is committed to continually developing their skills and progressing through our Taylor Roofs Skills Matrix.
• Shares our values and commitment to quality.
• Holds a full UK Driving Licence.

What Success Looks Like

Success in this role isn’t measured simply by the number of roofs you complete.

You’ll help us deliver excellence through:

• Outstanding workmanship.
• High levels of customer satisfaction.
• Positive customer reviews.
• Productivity and efficiency.
• Low snagging and minimal call-backs.
• Excellent Health & Safety standards.
• Supporting and developing less experienced team members.
• Protecting and enhancing the reputation of Taylor Roofs.

Why This Role Matters

Every roof we complete protects a family’s home.

Every customer interaction shapes our reputation.

Every young roofer we help develop strengthens the future of our industry.

As one of our experienced Roofers, you’ll play a vital role in delivering our Taylor Made Experience, mentoring the next generation of tradespeople and helping us achieve our vision of becoming Scotland’s largest, most trusted and reliable roofing company for homeowners.

Ready to Join Us?

If you’re looking for more than just another roofing job—if you’re looking to build a long-term career with a company that’s investing in its people and has ambitious plans for the future—we’d love to hear from you.

Apply today and help us become Scotland’s largest, most trusted and reliable roofing company for homeowners.

To apply:

We invite you to forward your CV to Taylor Roofs’ Managing Director Phil Tappenden at [email protected]

• Download Job Description in PDF format